In a recent incident that has sparked public outrage, a technician at Conrad's Tire Express & Total Car Care was caught driving well above the speed limit during a 'test drive'. This incident has raised serious concerns about the safety and professionalism of the company's staff. The incident occurred on August 27 when Matt Kizys, a customer, took his car to the Conrad's location on Pearl Road for a tire patch job. The manager informed him that the tire needed a test drive to reset TPMS sensors, and a technician was assigned to the task.
What followed was a shocking display of reckless behavior. The technician, while driving Kizys' car, reached a top speed of almost 57.3 miles per hour in a residential area with a posted speed limit of 25. This was all captured on Kizys' dash camera, which recorded the location, time, date, and speed of the car. The technician's comment, 'Pushin' boy, Ooh, they just can’t catch me in this,' further emphasized the disregard for traffic laws and safety.
This incident is not an isolated case, as Kizys mentioned that he had received recommendations for other nearby car care services, indicating a potential pattern of irresponsible behavior at Conrad's. The aftermath of the incident has been a mix of anger and disappointment. Kizys, initially livid, decided to post the footage on social media to raise awareness, which led to a district manager's call and an assurance of internal discipline for the technician. However, the lack of a refund or any other form of gesture of good faith has left Kizys and the public with a sense of betrayal.
The incident report filed with the Strongsville Police Department describes the incident as 'unauthorized use', and a police officer confirmed that the technician is being disciplined internally. Despite the company's promise of action, the public's trust in Conrad's has been significantly damaged. This incident highlights the importance of accountability and transparency in businesses, especially those handling customer vehicles. It also serves as a stark reminder for drivers to invest in dash cameras, as they can be crucial in documenting and resolving such incidents.
The story of Matt Kizys and the reckless technician at Conrad's Tire Express & Total Car Care is a cautionary tale for both customers and businesses. It underscores the need for strict adherence to safety protocols and the potential consequences of negligence. As the public awaits further updates from Conrad's, the incident continues to spark discussions about corporate responsibility and the value of customer safety.
